Version 1.0 · 23 September 2026
Translation of the Spanish original. In the event of any discrepancy, the Spanish version prevails.
3BRO is a cloud platform (www.3bro.app / app.3bro.app) for the financial and operational management of hospitality businesses: budgeting, sales, purchasing, staff, kitchen and analytics. It is provided by TODONOW SL, tax ID [CIF], registered office at [DOMICILIO] (hereinafter "3BRO" or "we"). Contact: hola@3bro.app.
By creating an account, ticking the acceptance box and entering a payment method, the person doing so declares that they act on behalf of a company or professional (hereinafter "the Customer"), that they have authority to bind it, and that they accept these Terms and the Privacy Policy. We record the date, the version accepted, the user and the IP address of the acceptance, and we send a copy by email. The service is for businesses and professionals; it is not aimed at consumers.
3BRO grants the Customer a non-exclusive, non-transferable and revocable licence to use the platform in its venues for the duration of the subscription. The Customer acquires no rights over the software, its code, its calculation formulas, its design or its documentation, which are the property of 3BRO.
a) Copy, reproduce, modify, decompile or reverse-engineer the platform, in whole or in part.
b) Systematically extract screens, data, texts or structures from the platform (including through automation or bulk captures).
c) Use the platform, its documentation or its outputs to develop, train or have third parties develop, including artificial intelligence systems, a product or service that competes with 3BRO.
d) Assign, sublicense, rent or share access with third parties outside its business, or share credentials.
e) Use the platform for unlawful purposes, to introduce malicious code or to overload the service.
f) Remove or alter proprietary notices or trademarks.
The Customer decides which people in its organisation have access and with which role, and is responsible for their use. Credentials are personal. The Customer shall notify any unauthorised access without delay. 3BRO applies technical security measures (encryption in transit and at rest, daily backups, isolation between customers, access control), but no system is infallible.
6.1. The data the Customer enters or connects (sales, purchases, invoices, employees, suppliers) are its own. 3BRO processes them solely to provide the service.
6.2. 3BRO acts as data processor for the personal data the Customer incorporates (Article 28 GDPR). The terms of the processing (purpose, measures, sub-processors, assistance, return or deletion at the end) are set out in the Data Processing Annex, which forms part of these Terms.
6.3. 3BRO may use aggregated and anonymised data that do not identify the Customer or any person to improve the product and produce industry statistics.
6.4. When the subscription ends, the Customer may export its data for 30 days; 3BRO then deletes them, except where the law requires retention.
The internal workings of the platform, its reports, prices and any non-public documentation the Customer receives are confidential and may not be shared with third parties or competitors. 3BRO treats the Customer's business information as confidential.
8.1. The Customer subscribes to the plan chosen at sign-up (Starter, Growth or Enterprise) at the published price, per venue and month, plus applicable taxes.
8.2. Payment is monthly in advance using the payment method entered, processed by Stripe. 3BRO does not store card details.
8.3. Prices may be updated with at least 30 days' notice; the Customer may cancel before they apply.
8.4. Non-payment suspends access after a warning; data are kept for a further 30 days.
The subscription is monthly and renews automatically. The Customer may cancel at any time from the platform; cancellation takes effect at the end of the paid period and no refunds are given for periods already started. 3BRO may suspend or terminate the service with immediate effect if the Customer breaches sections 4, 5 or 7.
3BRO aims for 99.5% monthly availability, excluding announced maintenance. The platform evolves: we may add, change or withdraw features; significant withdrawals are announced 30 days in advance. Support is provided through the platform chat and by email during business hours.
The platform connects to the Customer's services (POS, bank, reservations, email). The Customer authorises those connections and is responsible for its terms with those providers. 3BRO is not liable for failures, changes or interruptions of third-party services.
3BRO provides an information and management-support tool; business decisions are the Customer's. 3BRO is not liable for loss of profit or indirect damages. 3BRO's total liability for any cause is limited to the amounts paid by the Customer in the 12 months preceding the event giving rise to it. Nothing above limits liability that the law does not allow to be limited.
"3BRO" and its logo are trademarks of TODONOW SL. The Customer may only mention them to indicate that it uses the service.
We may update these Terms. New versions are communicated on the platform and by email 30 days in advance; continuing to use the service after that date implies acceptance. Each version has a number and a date, and we keep a record of which version each Customer accepted.
These Terms are governed by Spanish law. The parties submit to the courts of [CIUDAD DEL DOMICILIO SOCIAL].